Order fulfilment

DB Global's order fulfilment solution is certain to provide you with the peace of mind that your customer orders are being filled quickly and accurately at a cost significantly less than what you would expect.

Key features:

• Large modern facility located in the northern suburbs of Melbourne
• Experienced and dedicated workforce
• Mature and robust warehouse processes
• Leading industry IT solution covering order entry, warehouse management and dispatch processes
• Flexible processes able to accommodate individual unit order picking through to full pallet orders
• CCTV camera monitored and alarmed facility
• Comprehensive reporting capabilities catered to suit your requirements

Distribution

DB Global has access to a variety of distribution solutions within the Australian market. Our extensive knowledge of the Australian transport industry ensures that the freight service selected for your business is the most suitable to your freight profile in cost and capability.

Key features:

• Access to a wide range of freight companies in Australia. Our buying power secures the best freight rates in the market which results in significant freight cost savings for our clients.
• Our comprehensive knowledge of the Australia Logistics market allows us to recommend the best possible transport service for your freight profile in both price and service.
• Our transport solution is completely integrated with our order management platform which ensures the addresses we ship to are exactly as per your customer order eliminating the opportunity for manual entry errors.
• Our industry leading transport system automatically performs post code to suburb validation ensuring that shipments are always send to valid destinations.
• We will pre-validate of all of your freight costs prior to billing to you
• Proactive transport carrier management. We have many years of experience in managing freight providers, so it's likely that any issues you are facing with your carrier - we have seen before and know the exact way to go about resolving the issue.

International shipping and customs brokerage

DB Global have small parcel international freight solutions readily available to ship your international orders. For those larger shipments, either inbound or outbound, we have partnered with a leading freight forwarder in order to offer a complete range of international freight solutions to our clients - including the customs clearance processes for importing into Australia.

Benefits of partnering with DB Global

Personal touch

DB Global offers a personal touch to managing your order fulfilment and distribution that our larger competitors cannot match. This means that we are always available to take your call and that we are flexible enough to take on anything you require us to manage.

Knowledge

Everyone you work with at DB Global has extensive knowledge in managing complex Supply Chains. We'll be able to quickly understand your business profile and implement a solution which is tailored to your needs.

Experience

Our warehousing solution has mature processes proven to be successful in exceeding clients expectations over a long period of time.

We select our distribution partners based on our knowledge of their superior delivery performance.

Simplicity

We will work with you to develop a rate structure which is simple for you to understand and allows you to easily track your costs.

You will receive the benefit of a single invoice for all elements of your logistics solution which you know has already been validated for accuracy.

We care about the success of your business

We understand how important it is to your business for your orders to be picked and packed quickly and accurately and to arrive at your customers in the fastest time possible. Our business can only be successful if our clients are, so we go the extra mile to ensure exceptional service in the area of your business which we manage for you.